Restaurant, wellness and events
What it is
The Restaurant / Wellness / Events screen in the website administration. It has three tabs, one for each venue you run alongside the accommodation.
It is part of the Premium plan.
Why you need it
A guest is not only choosing a room. A restaurant, a sauna or a hall for a wedding often decides whether they choose you.
A section you switch on appears on the website both as its own page and as a chapter on the home page.
What the three tabs have in common
Each one works the same way:
- You switch it on with the Show section on the website toggle.
- You fill in the Section heading and the Description.
- You fill in the Opening hours. Write them freely, the way you would tell a guest - for example "Mon-Fri 11:00-22:00, Sat-Sun 12:00-22:00". Seasonal and irregular hours are fine.
- You add Photos with the Add photos button.
- Optionally you paste a Video link.
- You switch on the form with the Let guests send an inquiry toggle.
Photos count towards your plan storage - the same as the gallery.
The video does not count. It is not uploaded to us, it is only linked. Paste a link to a finished file in mp4 or webm format.
Restaurant - the menu
In the Menu block click Add item and fill in:
- Name
- Description (optional)
- Price (€) - leave it empty if the price is on request. The guest then sees "On request".
- Category (optional) - for example Starters, Main courses
Wellness - treatments
The same, except the block is called Treatments. An item is a massage or a treatment.
Events - halls
In the Halls block click Add hall and fill in:
- Name and Area (m²)
- Capacities by layout: Theatre, Classroom, U-shape, Banquet
- Floor plan link (optional)
There is an important point about the capacities: an empty field does not mean "0 people". It means that layout cannot be arranged in the hall. Leave the ones you do not have empty.
A hall is never booked and never blocks dates. It is information for guests and a basis for inquiries, not a booking system.
Inquiries from guests
When you have Let guests send an inquiry switched on, a guest can send a message from that section. You will find it in the Received inquiries block on the same screen.
An inquiry is not a booking. It reaches you as an e-mail message, it blocks nothing and no dates are written anywhere. You have to get back to the guest yourself.
Inquiries have two states:
- In progress - new, you have not dealt with it yet.
- Resolved - you mark it with the Mark as resolved button. You can put it back with the Move back to in progress button.
Common problems
I switched the section on but it is not on the website. The section does not appear while it is empty. The system warns you about this - add a description, a photo or at least one item.
The tab has a padlock. These sections are part of the Premium plan.
I cannot upload another photo. Venue photos share storage with the gallery and the room photos. Delete old ones or move to a higher plan.
The video does not appear. The link has to lead directly to an mp4 or webm file, not to a page with a player.
A guest "booked" a hall through an inquiry. They did not. An inquiry blocks nothing - you have to confirm the date yourself.